Having Trouble with a Member?
Full
Transparency
We take consumer protection and all of our core values are outlined in our Member Bi-Laws. If you are having an issue with a member, we want to know about it and we want to help. We take our brand and consumer experience very seriously. Complete this form and we will work with our and our member towards a resolution. Once we receive your form, we may request additional information.
Reportable Issues: Fraud, misrepresentation, harassment, discrimination, confidentiality breaches, unsafe or illegal practices, or consistent failure to deliver promised services.We do not get involved in pricing disputes. If a member is removed for any of the listed offenses, this will be made publicly known via our social channels and member directory. If a member is removed for any of the offenses, the member is not eligible to rejoin under any circumstance, under any other brands and all affiliated memberships for team members and partners are revoked immediately.
Reporting Channel: Members AND Consumers may report concerns to leadership via email and may request confidentiality.
Process:
Leadership acknowledges receipt within 5 business days.
Leadership conducts a fair review, may gather statements, and determines next steps.
Outcomes:
Coaching/warning, probation, restitution (where appropriate), suspension, or termination of membership.
Non-Retaliation: Retaliation against anyone who raises a concern in good faith is prohibited.
Submit a Concern
Find vetted, women-powered businesses committed to exceptional service and consumer protection. When you hire a member of The Jefa Society, you’re choosing integrity, transparency, and accountability—every time.
Why choose The Jefa Society
High Standards for Consumer Protection: Members follow a strict code of conduct to safeguard your trust.
Service Excellence: Clear communication, respectful interactions, and timely delivery are non-negotiables.
Verified Professionals: Licensing, insurance, and references—checked and maintained.
Accountability You Can Count On: Transparent complaint resolution and performance reviews.
Inclusive, Women-Led Network: A supportive community that prioritizes ethical, inclusive business practices.
-
We hold members to the highest standards so you feel confident hiring through our network.
We believe in keeping things simple, smart, and human. Every project starts with listening and ends with something we're proud to share.
-
- Transparency
- Written estimates, scope of work, timelines, and payment terms.
- Clear contracts—no hidden fees.
- Compliance and Credentials
- Proper licensing and insurance where required.
- Adherence to applicable laws and regulations.
- Data Privacy and Security
- Respectful handling of your personal information.
- Secure communication and record-keeping.
- Quality and Professionalism
- Courteous, inclusive service—no discrimination or harassment.
- Commitment to measurable results, realistic expectations, and prompt updates.
- Ethical Business Practices
- Honest advertising and no misleading claims.
- Clear conflict-of-interest policies and responsible referrals.
- Accountability
- Fast, fair complaint resolution with documented outcomes.
- Ongoing performance reviews and, when necessary, disciplinary action. -
What began as a passion project has evolved into something more. We’re proud of where we’ve been and even more excited for what’s ahead. What sets us apart isn’t just our process—it’s the intention behind it. We take time to understand, explore, and serve you with purpose at every turn.